Privacy Policy

Effective date: January 2026

 

La Esperanza (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of individuals who visit our website or contact us.

 

This Privacy Policy explains how we collect, use, and protect your personal information.

 

1. Information We Collect

​

We may collect the following personal information:

 

Name
Email address
Phone number (if provided)
Information submitted through contact forms
Payment information (only if online payments are enabled)

Payment details are processed securely by third-party payment providers. We do not store or have access to your credit card information.

 

2. How We Use Your Information

​

We use personal information to:

 

Respond to inquiries and messages
Provide information about our programs and workshops
Manage registrations or bookings
Process payments (if applicable)
Improve our website and services

We do not sell, rent, or share your personal information for marketing purposes.

 

3. Third-Party Services

​

Our website is hosted on Wix, which may collect data as part of its hosting and analytics services.

 

If online payments are enabled, payments are processed securely through Stripe or other payment providers integrated with Wix.

 

These third parties comply with applicable privacy and data protection regulations.

 

4. Cookies and Analytics

​

Our website may use cookies or similar technologies to improve user experience and understand website traffic.

 

You may disable cookies through your browser settings if you prefer.

​

5. Data Protection

​

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

 

6. Your Rights

​

You have the right to:

 

Request access to your personal information
Request correction or deletion of your data
Withdraw consent for future communications

To exercise these rights, please contact us using the information below.

​

7. Children’s Privacy

 

Our programs are designed for children and families, but personal information is collected only from parents or guardians, not directly from children.

​

8. Changes to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

​

9. Contact Information

​

If you have any questions about this Privacy Policy, please contact us:

 

La Esperanza

Email: info@laesperanza.ca

Location: Ontario, Canada